Effective date: June 23, 2026
Amistad Insurance ("Amistad," "we," "us," or "our") respects your privacy. This page explains what information we collect through our website at www.amistad.com (the "Site"), our online forms, and our website chat assistant, how we use and share it, the choices you have, and the terms that apply to our text-messaging program. By using the Site or submitting information through it, you agree to this Policy and, if you opt in to texts, to the SMS Terms below.
This page covers our website and online services. If you use a separate Amistad mobile application, a different policy may apply to that app.
We collect information you provide directly when you use our forms, request a quote, file or report a claim, contact us, or interact with our chat assistant. Depending on what you do, this may include:
We collect information directly from you when you complete a form or chat with our assistant, and automatically through cookies and similar technologies when you browse the Site. We do not knowingly collect more information than we need to respond to your request.
We use the information we collect to:
We do not sell your personal information. We share it only as needed to provide our services and as described here:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in and consent data is not shared with third parties for their marketing, except service providers that help us deliver our messages on our behalf. See the SMS Terms below for details.
Our Site offers an automated chat assistant ("Smart Insurance Assistant" / "SIA") to help answer common questions and route inquiries. Conversations may be processed and stored for up to 12 months to operate and improve the assistant. Information you share in chat is handled like other form submissions described here and may be processed by our chat technology provider on our behalf. The assistant provides general information only, its responses are automated and may be inaccurate, and nothing it says is binding insurance advice. Please do not enter sensitive information (such as Social Security numbers, full account or policy numbers, payment card details, or health information) into the chat. For account-specific or binding matters, please speak with a licensed Amistad representative.
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. We use Google Tag Manager and analytics tools that may set cookies; these help us measure and improve Site performance.
We keep personal information only as long as needed for the purposes described here, to provide our services, and to meet legal, regulatory, and insurance recordkeeping obligations, after which we delete or de-identify it.
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You may:
To make a request, contact us using the details at the end of this page. We will respond as required by applicable law.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
The Site may link to third-party websites (including our online quoting provider and social media pages). We are not responsible for the privacy practices of those sites; please review their policies.
We may update this page from time to time. We will post the updated version here with a new effective date. Material changes may be communicated through the Site.
These SMS Terms describe Amistad Insurance's text-messaging program and apply when you opt in to receive text messages from us.
When you provide your mobile number and opt in, Amistad Insurance may send recurring text messages, which may include: quote follow-ups, policy and account notifications, appointment or service reminders, claim-related updates, and — where you have agreed — promotional and marketing offers. Messages may be sent using automated technology.
Your consent to receive text messages is not a condition of purchasing any property, goods, or services. You can request a quote or service by phone or email without opting in to texts.
Message frequency varies based on your interactions with us and the type of messages you have opted into. [Optional: state a cap if your platform enforces one, e.g., "up to [X] messages per month."]
Message and data rates may apply according to your mobile carrier plan. Amistad is not responsible for charges from your wireless carrier. Carriers are not liable for delayed or undelivered messages.
You can cancel the text-messaging service at any time by texting STOP to the number from which you received our messages. After you send STOP, we will send a one-time confirmation that you have been unsubscribed, and you will not receive further texts unless you opt in again. You may also opt out by contacting us by phone or email; we will honor opt-out requests made by any reasonable method.
For help, reply HELP to any message, or contact us at (941) 822-0404 (Florida) / (844) 405-4500 (Texas) or [INSERT SUPPORT EMAIL].
Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
Your information is handled in accordance with the Privacy Policy above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in and consent data is not shared with third parties, except service providers that help us deliver our messages on our behalf.
We may update these SMS Terms from time to time. The current version will always be posted on this page with its effective date.
Amistad Insurance
Email: john@amistad.com
Phone: (941) 822-0404 (Florida) | (844) 405-4500 (Texas)
We offer our services in English, Spanish, and Portuguese.
